eBook

Operational Metric Maturity and Overall Operational Maturity: The Connection

Executive Summary

Speaking the Same Language

How Operational Metric Maturity Informs Overall Operational Maturity

The Balance of Effectiveness and Efficiency

Increasing Operational Metrics Maturity

Identify and Empower the Data End User

Increase Your Data Readiness

The Cultural Impact of Operational Measures

Putting It All Together

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